How can we help you today?
We're here for you — before, during and after your trip.
- Real people, ready to help
- Quick answers to common questions
24/7 customer support
Our team is always available to help you. Reach us by phone, email, WhatsApp or live chat.
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+601110557413
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+601110557413
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info@vacamania.com
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From question to solution
Reach out
Call, message or open a ticket with your booking details.
We look into it
A travel advisor reviews your request and checks with our partners.
Solution & follow-up
We reply with clear next steps and stay with you until it is resolved.
Common questions
My credit card is not being accepted. What should I do?
We support only VISA and MASTERCARD, you may also be able to use other payment methods such as Paypal and ToyyibPay. . If problems occur, please contact us at support@vacamnia.com for help.
Can I cancel my reservation and receive a refund?
Yes you may. DAY OF CANCELLATION CHARGE OF REFUND 22-44 days before departure Deposit Burn 5-21 days before departure 65% from total charge is return 8-14 days before departure 50% from total charge is return 3-7 days before departure 25% from total charge is return 2 days before departure No Refund Yes, if on packages and activities type. The suggestion rate is below and must deal directly with travel agency that you book from their packages. But, there is no refund on tickets types
Why should I book with Vacamania?
Vacamania will give you an easy way to survey, compare and book for your ideal vacation plan inside Malaysia or around the world. We also provide a payment solution using online banking, credit card, paypal and e-wallet soon. Secured and legit is our main priority because all travel agencies that offers their packages on vacamania are all trusted and licensed.
What type of package does Vacamania offer?
For now, vacamania.com offers packages in Malaysia (inbound), Worldwide (outbound), umrah hajj, travel insurance, activities and cruise tickets. There is more services to come soon in our website.
How can I use Vacamania services?
Vacamania is an online platform which can be accessed on web browsers by visiting www.vacamania.com. Just sign up with fill up the form or using your email or social media. Good news, we also developing a mobile apps which the apps can be download on Apps Store and Google Play soon
Who is behind Vacamania?
We are a group of people who are passionate about travel business. We are aware that e-commerce has been applied in all areas but not in the vacation sector. Based on this scenario we are keen to help customers that want to travel but have a limited time in meeting the right travel agency. Thus, we build a tool that helps customers to connect with a genuine travel agency.